Privacy Policy

Middle Tennessee Home Services LLC – Heating and Cooling
Effective Date: May 27, 2026

At Middle Tennessee Home Services LLC (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for HVAC services.

We may collect the following types of information:

When you contact us, request service, schedule appointments, or submit forms on our website, we may collect:

• Name
• Phone number
• Email address
• Home or service address
• Billing information
• Any information you voluntarily provide

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
• Cookies and analytics information

We use collected information to:

• Provide HVAC repair, maintenance, and installation services
• Respond to inquiries and customer support requests
• Schedule appointments
• Send service updates and reminders
• Improve our website and customer experience
• Process payments and invoices
• Send promotional offers or marketing communications (you may opt out anytime)
• Comply with legal obligations

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Scheduling software providers
• Marketing and advertising platforms
• Website hosting providers

These parties are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can disable cookies through your browser settings, though some website features may not function properly.

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage method is 100% secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Depending on your location, you may have the right to:

• Request access to your personal information
• Request corrections or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

Our services are not directed toward children under 13 years old. We do not knowingly collect information from children.